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PRIVACY POLICY

We will not share or sell any information about individual Ergomart customers to anyone outside this corporation unless you, the customer, explicitly request or agree to such a sharing of information. Exceptions will include the following circumstances where implicit permission is assumed or outside circumstances take precedence:

A) Sharing information with our vendors and our shippers to the extent such information is vital to the needs of servicing the customer;

B) Sharing information to expedite or facilitate warranty related activities;

C) When required by law or court order, or as requested from law enforcement authorities, or in the good faith belief that disclosures may be necessary or advisable including and without limitation to protect the rights, properties or personal safety of, or commence or defend any claims, demands or legal proceedings by or against the Company, its officers, employees, subcontractors, agents, affiliates, and/or subsidiaries. Ergomart shall not be liable to its customers or to any third party as a result of such disclosure of data for any of the above described purposes.

Should Ergomart be purchased by a corporation, group or individual, our terms of sale will include a provision that guarantees the above described privacy protection remain in effect and perpetual for those who have purchased products from Ergomart while these provisions were originally in effect and until the date of the sale when a new policy may be developed or when and if this policy is amended.


COOKIE USAGE

This site, like many others, uses small files called cookies to help us customize your experience. Find out more about cookies and how you can control them.

WHAT IS A COOKIE?

A cookie is a small file that can be placed on your device that allows us to recognize and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. When you visit our sites, we may collect information from you automatically through cookies or similar technology.

HOW DO WE USE COOKIES?

We use cookies in a range of ways to improve your experience on our site, including:

    • Keeping you signed in
    • Understanding how you use our site
    • Showing you content that is relevant to you
    • Showing you products and services that are relevant to you

GDPR STATEMENT

IF YOU ARE A CITIZEN UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR in Europe) OR FEDERAL PERSONAL DATA LAW (Mexico), PLEASE SEE RIGHTS AND OUR OBLIGATIONS BELOW

HOW DO I FIND OUT WHAT PERSONAL DATA ERGOMART HAS COLLECTED ABOUT ME?

You have the right to access the information we have about you at any time, as well as request the personal data we store about you is deleted or modified. To receive a list of your personal data/information that has been retained, please email info@ergomart.com and request the SUBJECT ACCESS REQUEST FORM. You will receive a confirmation of receipt of your request within three non-holiday USA business days.

REQUESTING PERSONAL DATA

The information requested in the SUBJECT ACCESS REQUEST FORM must be provided, along with proof of identity. A copy of personal data will be provided within one month after your correctly documented Subject Access Request Form has been received by Ergomart. Should additional information be required in order to identify the data subject within our systems, it may take longer to complete your request.

DELETING PERSONAL DATA

You have the Right to Erasure (‘Right to be Forgotten’), Art. 17 GDPR, and have your data removed from our database, excluding circumstances where we must retain data to meet federal legal obligations as a business or to retain evidence of transactions. To have your personal data removed from our database, please email info@ergomart.com and request the DATA SUBJECT CONSENT WITHDRAWAL FORM.

CONTACTING ERGOMART ABOUT THIS GDPR AND PRIVACY NOTIFICATION STATEMENT

Should you have any questions or concerns, please contact info@ergomart.com.

USE OF PERSONAL DATA

In accordance with the EU's General Data Protection Regulation (GDPR), Ergomart handles personal data as follows:

INFORMATION YOU PROVIDE TO US

You provide us information when you send an email, create an account, make a purchase, or request a quote. Some of this information helps us fulfill your orders. This information typically includes:

    • Email address
    • Name and Last Name
    • Physical Address
    • Phone number
    • Payment information: We do not keep full credit card information. These are handled through our affiliates. We may retain the last four digits of your card number.
    • Items you purchased
    • Items you may have added to a quote request
    • Any digital correspondence you have sent us

INFORMATION GATHERED AUTOMATICALLY

Some information is automatically gathered through our technology affiliates. This information is used to improve your experience on our website. Some of it is anonymously aggregated into reports about the usage of our website. This information includes:

    • Cookies
    • IP address
    • Geographic location
    • Browser
    • Operating system   

YOUR RIGHTS

If requested by you, we will to the greatest extent allowed by our systems and technology partners:

    • Inform you of the specific data we have
    • Provide this data to you
    • Delete this data from our system

 
Please read more about our policies at Terms and Conditions.